NEWTON, N.C. (March 9, 2016) – The Newton Electric Department recently received national recognition for achieving exceptional electric reliability in 2015.
The recognition comes from the American Public Power Association (APPA), a trade group in Washington, D.C., that represents more than 2,000 not-for-profit, community-owned electric utilities such as the Newton Electric Department.
“This honor recognizes utilities that are statistically thriving when it comes to reliability,” said Michael Hyland, APPA Senior Vice President.
APPA took the Newton Electric Department’s reliability data compiled through its eReliability Tracker Service and compared it to the top quartile of system outage duration from national reliability data collected by the Energy Information Administration—an independent agency that collects, analyzes and disseminates national energy data.
“We work hard to keep the lights on day in and day out,” said Dusty Wentz, Newton Public Works and Utilities Director. “It’s nice to see that hard work pay off with this kind of recognition.”
Newton’s dedication to providing the most reliable service to its customers includes the recent installation of advanced metering infrastructure throughout the city. The new smart meters give staff up-to-the-minute updates on electric and water service, which allows better outage detection, increased billing accuracy and improved customer service.
“This new system supports Newton’s commitment to providing the highest quality of service possible to our utilities customers through cost-effective and innovative programs,” Wentz said.