Courthouse

City Contacts and Service Numbers

Newton City Hall is located at 401 North Main Avenue, Newton, NC 28658.
The mailing address is P.O. Box 550, Newton, NC 28658.

Department Contacts:

City of Newton Main Line 828.695.4300
   
   
Administration Department 828.695.4265
  City Manager - Todd Clark 828.695.4259
  Assistant City Manager - Sean Hovis 828.695.4261
  City Clerk - Amy Falowski 828.695.4265
  Main Street Coordinator - Shannon Johnson  828.695.4360
  Public Information Officer - Alex Frick 828.695.4266
  Administration Fax 828.465.7405 
   
Finance Department  828.695.4301 
  Finance Director - Serina Hinson   828.695.4258 
  Revenue & Tax Collector - Ronnie Ingram   828.695.4280 
  Financial Analyst - Crystal Watson 828.695.4270 
  Customer Service  828.695.4301 
  After Hours Customer Service (Police Department)  828.465.7430 
  Finance Fax  828.465.7419 
  Purchasing Agent - Ed Epley   828.695.4328 
  Purchasing Buyer - Bev Ruppert   828.695.4327 
  Purchasing Fax  828.465.7464 
  Accounts Payable - Kathy Starnes   828.695.4273 
  Accounts Payable Fax  828.465.7403 
   
Fire Department  
  Station 1 - Headquarters 828.695.4314
  Station 2 - Northside 828.695.4315
  Station 3 - Startown 828.695.4316
  Fire Prevention 828.695.4334
   
Human Resources Department  828.695.4304 
  Human Resources Director - Teresa Laffon   828.695.4260 
  Assistant Human Resources Director - Brandon Elrod 828.695.4321 
  Nurse  828.695.4318 
  Human Resources Fax  828.695.4353 
   
Information Systems Department  828.695.4302 
   
Police Department 828.465.7430
  Police Administration 828.695.4306
  Police Records 828.695.4309
  Police Dispatch 828.695.4352
  Criminal Investigations 828.695.4307
   
Planning Department 828.695.4305
  Planning Director - Randy Williams 828.695.4277
  Assistant Planning Director - Alex Fulbright 828.695.4326
   
Public Works Department  828.695.4310 
  Public Works Fax 828.465.7422
  After Hours Emergency  828.465.7430 
  Electric Operations  828.695.4287 
  Garage  828.695.4349 
  Sanitation Department  828.695.4294 
  Street Department    828.695.4295 
  Water & Sewer Department    828.695.4298 
  Water Treatment Plant  828.695.4312 
  Wastewater Treatment Plant  828.695.4313 
   
Recreation Department  828.695.4317 
  Swimming Pool  828.695.4361 
  Central Recreation Center  828.465.7477 
  Parks & Recreation Director - Sandra Waters   828.695.4331 
  Assistant Parks & Recreation Director - Carol Stiles  828.695.4332 
  Buildings & Maintenance Superintendent - Brad Martin  828.695.4324 
  Administrative Assistant - Marcie Winkler  828.695.4333 
  Program Coordinator - Charles James  828.695.4350 
  Program Coordinator - Michael Bumgarner  828.695.4323 
  Lead Maintenance Worker - Jerry Helms  828.217.4419 
  Lead Cemetery Worker - Eddie Johnson  828.217.4448 

Service Numbers (828 area code):

A

Abandoned structure: Code Enforcement, 695-4358
Abandoned/Junk vehicle on city street: Code Enforcement, 695-4358
Abandoned/Junk vehicle on private property: Code Enforcement, 695-4358
Accessory structure, zoning permit: Planning Department, 695-4305
Automobile Accident with Injuries: 911 EMERGENCY ONLY
Automobile Accident, property damage: Newton Police Department, 465-7430
Addition, assembly, zoning permit: Planning Department, 695-4305
Addition, non/profit, zoning permit: Planning Department, 695-4305
Addition, commercial, zoning permit: Planning Department, 695-4305
Addition, industrial, zoning permit: Planning Department, 695-4305
Addition, residential, zoning permit: Planning Department, 695-4305
Address assignment, E911, city: Planning Department, 695-4305
Air conditioner, zoning permit: Planning Department, 695-4305
Alteration, zoning permit: Planning Department, 695-4305
Animals - vicious/dangerous/nuisance: Newton Police Department, 465-7430
Appliance pickup, city: Public Works Department, 695-4310
Asbestos certification information: Newton Fire Department, 695-4314
Assembly new construction, zoning permit: Planning Department, 695-4305

B

Billing - City water/sewer/electric/garbage: Customer Service, 695-4301
Blocked street drain: Public Works Department, 695-4310
Broken water/sewer main: Public Works Department, 695-4310
Broken water/sewer main, AFTER HOURS: Newton Police Department, 465-7430
Brush removal: Public Works Department, 695-4310
Building rubble on lot: Planning Department, 695-4305
Business in residential zone: Planning Department, 695-4305
Burning permit: Newton Fire Department, 695-4314

C

Cemetery maintenance: Recreation Department, 695-4317
Cemetery plots, sales: Recreation Department, 695-4317
Census information: Planning Department, 695-4305
Certificate of Occupancy, business: Planning Department, 695-4305
City limit boundary lines: Planning Department, 695-4305
Commercial new construction, zoning permit: Planning Department, 695-4305
Condemned dwellings: Code Enforcement, 695-4358
Cutoff, City water/electric, non-payment: Customer Service, 695-4301

D

Dead animals in road: Newton Police Department, 465-7430
Demolition, zoning permit: Planning Department, 695-4305
Deteriorated/dilapidated dwelling: Code Enforcement, 695-4358
Downed power lines: Public Works Department, 695-4310
Downed power lines, AFTER HOURS: Newton Police Department, 465-7430
Dumpsters. servicing only: Public Works Department, 695-4310

E

E911 address assignment, city: Planning Department, 695-4305
Electric service, city, billing: Customer Service, 695-4301
Electric meter problem: Public Works Department, 695-4310
Electrical zoning permit: Planning Department, 695-4305
Employment: Human Resources, 695-4304
Energy Efficient Audit: Planning Department, 695-4305
Excavation, zoning permit: Planning Department, 695-4305
Extraterritorial zoning: Planning Department, 695-4305

F

Filling a lot, zoning permit: Planning Department, 695-4305
FIRE EMERGENCY:  911 EMERGENCY ONLY
Fire, non emergency: Fire Department, 695-4314
Fire Inspections: Fire Department, 695-4334
Fire Investigations: Fire Department, 695-4284
Floodplain management: Planning Department, 695-4305
Flood zones: Planning Department, 695-4305
Flooded street: Public Works Department, 695-4310

G

Garage, residential, zoning permit: Planning Department, 695-4305
Garbage bag sales: City Hall, 465-7400
Garbage collection schedule: Public Works Department, 695-4310
Geographic Information System, mapping: Planning Department, 695-4305
Grass, overgrown: Code Enforcement, 695-4358

H

Heating system zoning permit: Planning Department, 695-4305
Heat pump rebates: Customer Service, 695-4301
Holes in roadway: Public Works Department, 695-4310
Home addition, zoning permit: Planning Department, 695-4305
Home alteration, zoning permit: Planning Department, 695-4305
Home construction, zoning permit: Planning Department, 695-4305
House numbers, E911: Planning Department, 695-4305

I

Industrial new construction, zoning permit: Planning Department, 695-4305
Information, city: City Hall, 695-4300
Inspection, Minimum Housing Code: Planning Department, 695-4305
Insulation, zoning permit: Planning Department, 695-4305
Intersection vision obstruction: Planning Department, 695-4305

J

Jobs: Human Resources, 695-4304
Junk appliances: Code Enforcement, 695-4358
Junk, miscellaneous: Code Enforcement, 695-4358
Junk vehicle, private property: Code Enforcement, 695-4358
Junk vehicle, on street: Code Enforcement, 695-4358

K

Kennels: Newton Police Department, 465-7430

L

Leaf bag sales: City Hall, 695-4300
Leaf collection: Public Works Department, 695-4310
Limb removal: Public Works Department, 695-4310
Limbs on power lines: Public Works Department, 695-4310
Limbs on power lines, AFTER HOURS: Newton Police Department, 465-7430
Littering, roadway: Code Enforcement, 695-4358
Load management switches: Customer Service, 695-4301
Loud noise, radio, etc: Newton Police Department, 465-7430
Lots, minimum size: Planning Department, 695-4305
Lots, subdivision: Planning Department, 695-4305

M

Manufactured home zoning permit: Planning Department, 695-4305
Manufactured home zoning districts: Planning Department, 695-4305
Mapping, Geographic Information System: Planning Department, 695-4305
Mechanical system zoning permit: Planning Department, 695-4305
MEDICAL EMERGENCY:  911 EMERGENCY ONLY
Meter box damage: Public Works Department, 695-4310
Minimum Housing Code regulations: Code Enforcement, 695-4358
Modular homes, zoning permit: Planning Department, 695-4305
Mud on street: Public Works Department, 695-4310

N

New construction, assembly, zoning: Planning Department, 695-4305
New construction, non-profit organization, zoning: Planning Department, 695-4305
New construction, commercial, zoning: Planning Department, 695-4305
New construction, industrial, zoning: Planning Department, 695-4305
New construction, multi-family residential, zoning: Planning Department, 695-4305
New construction, residential, zoning: Planning Department, 659-4305
Noise, loud radio, etc: Newton Police Department, 465-7430
Non-profit new construction, zoning: Planning Department, 695-4305
Nuisance violations: Newton Police Department, 465-7430

O

Obstruction in roadway: Public Works Department, 695-4310
Obstruction in roadway, AFTER HOURS: Newton Police Department, 465-7430
Outbuilding, zoning permit: Planning Department, 695-4305
Overgrown vegetation: Code Enforcement, 695-4358

P

Park facilities information/maintenance: Recreation Department, 695-4317
Parking, off street, rental: Planning Department, 695-4305
Parking, on street: Newton Police Department, 465-7430
Peddlers license: City Clerk, 695-4265
Planning jurisdiction: Planning Department, 695-4305
Plumbing zoning permit: Planning Department, 695-4305
Potholes, city streets: Public Works Department, 695-4310
Power lines down: Public Works Department, 695-4310
Power lines down, AFTER HOURS: Newton Police Department, 465-7430
Power outage: Public Works Department, 695-4310
Power outage, AFTER HOURS: Newton Police Department, 465-7430
Public Information/relations Administration, 695-4300
Public nuisance violation: Newton Police Department, 465-7430
Property building setbacks: Planning Department,  695-4305
Property zoning: Planning Department, 695-4305
Public nuisance violation: Planning Department, 695-4305

R

Rabid animal: Newton Police Department, 465-7430 
Raw sewage leakage, septic tank: Catawba County Environmental Health, 465-8270
Raw sewage leakage, sewer line: Public Works Department, 695-4310
Rebates, heat pump, water heater: Customer Service, 695-4301
Remodeling zoning permit: Planning Department, 695-4305
Residential addition: Planning Department, 695-4305
Residential Conservation Service audit: Planning Department, 695-4305
Residential new construction: Planning Department, 695-4305
Right-of-way obstruction: Planning Department, 695-4305
Rubbish on lot: Code Enforcement, 695-4358

S

Sanitation schedule/collection: Public Works Department, 695-4310
Security light, new installation: Customer Service, 695-4301
Security light, maintenance: Public Works Department, 695-4310
Security light special signup program: Customer Service, 695-4301
Septic tanks: Catawba County Environmental Health, 465-8270
Setbacks, property: Planning Department, 695-4305
Sewage on ground: Catawba County Environmental Health, 465-8265
Sewer line problems, street: Public Works Department, 695-4310
Sewer Use Permit application: Planning Department, 695-4305
Sewer Use Permit, information: Wastewater Treatment Plant, 695-4313
Sidewalks: Public Works Department, 695-4310
Sign, Children Playing: Public Works Department, 695-4310
Sign regulations, business: Planning Department, 695-4305
Sign, street name: Public Works Department, 695-4310
Sign zoning permit: Planning Department, 695-4305
Standing water: Catawba County Health Department, 465-8270
Stoplights: Public Works Department, 695-4310
Streets: Public Works Department, 695-4310
Street cleaning: Public Works Department, 695-4310
Street drain, clogged: Public Works Department, 695-4310
Street names: Planning Department, 695-4305
Street name signs: Public Works Department, 695-4310

T

Thoroughfare plan inquiries: Planning Department, 695-4305
Trash, container requirements: Public Works, 695-4310
Trash on property: Code Enforcement, 695-4358
Trash in street: Public Works Department, 695-4310
Trees on power lines: Public Works Department, 695-4310
Trees on power lines, AFTER HOURS: Newton Police Department, 465-7430

V

Vehicle repair on city street: Newton Police Department, 465-7430
Vehicle repair on private property: Planning Department, 695-4305

W

Wash water discharge, illegal: Catawba County Environmental Health, 465-8270
Water discharge, illegal: Catawba County Environmental Health, 465-8270
Water heater rebate: Customer Service, 695-4301
Water meter problems: Public Works Department, 695-4310
Water line problems: Public Works Department, 695-4310
Weeds, overgrown: Code Enforcement, 695-4358
White goods pickup schedule: Public Works Department, 695-4310
Wi-Fi Information  Information Services, 695-4302
   

Z

Zoning Clearance Permits: Planning Department,  695-4305
Zoning inquiries: Planning Department, 695-4305
Zoning Permits: ALL Planning Department, 695-4305