Wi-Fi Information

The City of Newton is committed to the development of a free outdoor Wi-Fi Internet service in various locations throughout the City.

The goals of the City's Wi-Fi project are: to attract more customers to the downtown business district, support small businesses, encourage the use of public parks and facilities, and enable more citizens to access services online. 

Frequently Asked Questions:

Where can I connect?

The City's Wi-Fi is currently available outdoors in many locations.  Click the link below for a map of all access points in the area. Click here for map of public Wi-Fi access points

How can I connect?

To use this service, you need a functioning device — such as a laptop computer, smart phone, IPad, etc. that has a properly configured wireless network adapter.  Using your device outdoors, scan for Wi-Fi networks.  Connect to the network called "City of Newton Free".  You will then be directed to a web page where you must acknowledge the City's Internet use policy to gain access. 

Is City of Newton Free Wi-Fi a secure network?

The wireless network built by the City of Newton is more secure than other networks such as cable modems, DSL, or other free Internet hotspot used as you travel.  All traffic transmitted between the City's Wi-Fi nodes and the internet is secure and encrypted.  The City's Wi-Fi nodes do not allow one computer to see another computer and thus all wireless network traffic is secure within the City. This network was installed as an open and free network to allow all types of wireless devices such as laptops, cameras, iPhones, iPod Touches, etc to connect easily, but still remain secure.  However, it is not possible for the City to protect you against malicious theft or the interception of data once you are on the Internet.   

Does the City block any websites?

Yes, the Internet connection for the Wi-Fi uses the same Internet filter that is in place for City employees.  Adult content, gambling, virus/spam and other sites are not viewable.   

Does the City collect any information about me or my computer?

The City does not have access to your computer or collect any personal information of users connecting to the Wi-Fi.  The system does however collect computer information such as type of computer, operating system, and Wifi usage. 

Who can help me with my wireless adapter? 

City staff does not provide any technical support with this access.  There are local computer service providers that can assist you with computer's wireless adapter. 

Why does the Free Wi-Fi not show up in my list of available wireless networks?

The City's Wi-Fi was constructed primarily for outdoor access.  However in some locations the signal is strong enough to reach indoors.  If you are close to an access point, but still cannot connect, then you may need to purchase a stronger Wi-Fi antenna.  An example can be found here.  You may also receive a stronger signal at a window facing an access point.  

Can I use the Wi-Fi on my smartphone?

Yes!  In fact, most of the devices that connect are smartphones.  Once you make the wifi connection, you must browse the internet and accept the City's Internet Use Policy. 

Can I use the Wi-Fi to run my business?

The Wi-Fi is intended for outdoor, casual use.  However if the Wi-Fi meets your business needs and you agree to the Internet use policy, then there is nothing preventing you from using it.

How long can I use the Wi-Fi? 

Wi-Fi connections are terminated after four hours.  The user must reconnect and acknowledge the Internet Use Policy to continue.  We encourage users to be mindful of others when accessing the free service.