Establishing Service

Newton works to make establishing new service as simple as possible for our customers. Guidelines for establishing new service are below.

  • New services require a completed Utility Service Agreement along with a lease or closing documents (if purchasing property), valid United States issued driver’s license or identification, Social Security card and deposit. The name on a lease or closing documents must match the name of the person applying for service.
  • Deposits are determined by services provided.
  • All services offered by the City for a property location must be activated.
  • New services are accepted 8 a.m.-4 p.m. Monday through Friday in the Customer Service Department at City Hall. Our office is located at 401 North Main Ave.
  • If you have any questions please contact Customer Service at or at (828) 695-4301.