- Delivered in person to the Customer Service Department, Cashier or Receptionist at City Hall, 401 North Main Ave.
- Faxed to the City of Newton at (828) 465-7419.
- Mailed to the City of Newton, P.O. Box 550, Newton, NC 28658.
- Emailed to firstname.lastname@example.org (make sure the Disconnection of Service form is signed).
For the Disconnection of Service form to be accepted, it must include a forwarding address and telephone contact information.
For same-day disconnection, the form must be submitted to Customer Service by 12 noon. If the form is received after 12 noon, disconnection will take place the next business day.
A final bill for the disconnected account will be mailed to the forwarding address in a timely manner to encourage collection and to ensure customer understanding.
If you have any questions or need to reach Customer Service please email email@example.com or call (828) 695-4301.